Privacy Policy

This Policy applies to the World Padel Game mobile application, the worldpadelgame.com website and any related services operated by Taycan Studio.

"Personal information" means information that identifies, relates to or could reasonably be linked to you. "Process" means any operation performed on personal information, such as collection, storage, use or disclosure. Capitalized terms not defined here have the meaning given in our Terms of Service.

Information you provide: account details such as username and player ID, in-game choices, purchases, support requests and any messages you send us.

Information collected automatically: device identifiers, device and operating system type, app version, language, gameplay and progression data, approximate region derived from your IP address, and crash and performance diagnostics.

Information from third parties: app stores (Apple App Store, Google Play) confirm purchases and subscriptions; analytics and advertising partners may provide aggregated attribution data.

To operate, maintain and improve the Services, including matchmaking, leaderboards, tournaments and progression.

To process purchases and prevent fraud, cheating and abuse.

To provide customer support and respond to your requests.

To personalize content, send service messages and, where permitted, marketing communications you can opt out of.

To comply with legal obligations and enforce our Terms of Service.

Some features of the Services may use artificial intelligence to generate or process images, avatars and other content. When you use such features, the content you submit may be processed by us and by AI service providers acting on our behalf solely to deliver the feature.

We do not use your submitted images to identify you, and we do not sell them. AI-processed content is retained only as long as needed to provide the feature and is then deleted in line with the retention periods below. You can choose not to use AI features.

We share information with service providers who process it on our behalf (hosting, analytics, payment processing, customer support and AI processing) under contractual confidentiality and security obligations.

We may share information to comply with law, respond to lawful requests, protect our rights and users, or in connection with a merger, acquisition or sale of assets. We do not sell your personal information for money.

Our website uses cookies and similar technologies for essential functionality, preferences, analytics and, where applicable, measurement of marketing. You can manage cookies through your browser settings. Our mobile app uses mobile identifiers for similar purposes, which you can control through your device settings.

We keep personal information for as long as your account is active and as needed to provide the Services, then for the period required to meet legal, accounting or reporting obligations. Diagnostic and AI-processed data is kept for shorter periods. When information is no longer needed, we delete or anonymize it.

We use technical and organizational measures designed to protect personal information against unauthorized access, loss or misuse, including encryption in transit, access controls and monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, and to withdraw consent. You can also opt out of marketing at any time.

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law and may need to verify your identity.

We may process and store information in countries other than your own. Where we transfer personal information internationally, we use appropriate safeguards such as standard contractual clauses to protect your information consistent with this Policy and applicable law.

The Services are not directed to children under the age required by your jurisdiction, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us at [email protected] and we will take appropriate steps to delete it.

We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice in the Services. Your continued use after changes take effect constitutes acceptance of the updated Policy.

For privacy questions or to exercise your rights, contact us at [email protected]. For general enquiries, you can reach us at [email protected].

EEA/UK: our legal bases for processing include performance of a contract, legitimate interests, consent and legal obligations. You may lodge a complaint with your local data protection authority.

California: you have rights to know, delete and correct personal information and to opt out of "sharing" for cross-context behavioral advertising; we do not sell personal information for money.

Other regions: where local law grants additional rights, we honor them. Contact [email protected] with any questions.